Offering a top quality personalised service, the Port has become known for its reliability and prides itself on efficient performance. Cost effectiveness, maintenance and growth have become significant economic priorities for the entire region and the Port of East London strives to meet these demands.

The port has excellent rail capabilities, serviced by a national rail network system providing access to all major cities within the borders of South Africa and neighbouring states.

There is a total of 11 commercial berths and one repair quay. Five of these berths are on the west bank, offering a total length of 1206 metres and six on the east bank offering a total of 1204 metres. The repair quay is also situated on the east bank and measures 110 m.